Privacy Policy

At Alchemize House, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our services and participating in our wellness retreats, you consent to the practices described in this policy.

1. Information We Collect: 1.1. Personal Information: We may collect personal information such as your name, contact details, date of birth, and dietary preferences when you make a reservation or communicate with us. 1.2. Payment Information: We collect payment details when you make a reservation for our retreats. 1.3. Health Information: For your safety during the retreat, we may collect information about your health and any special requirements you have.

2. How We Use Your Information: 2.1. Reservation and Services: We use your personal information to process reservations, provide services, and communicate with you regarding your stay. 2.2. Communication: We may send you emails, newsletters, and updates about our retreats and services. You can opt-out of these communications at any time. 2.3. Health and Safety: Health information collected is used to ensure your well-being during the retreat and to accommodate any special requirements. 2.4. Analytics: We may use your information for analytical purposes to improve our services and better understand customer preferences.

3. Sharing Your Information: 3.1. We do not sell, rent, or trade your personal information to third parties. 3.2. We may share your information with trusted partners who assist us in providing our services, such as accommodation providers and transportation services.

4. Data Security: 4.1. We employ industry-standard security measures to protect your personal information from unauthorized access, loss, or alteration. 4.2. While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

5. Your Choices: 5.1. You have the right to access, update, and correct your personal information. You can do so by contacting us at hello@alchemizehouse.com. 5.2. You can unsubscribe from our communications by following the instructions provided in our emails.

6. Children's Privacy: 6.1. Our services are intended for adults. We do not knowingly collect personal information from individuals under the age of 18.

7. Changes to Privacy Policy: 7.1. We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the effective date will be updated accordingly.

8. Contact Us: If you have any questions or concerns about our Privacy Policy, please contact us at hello@alchemizehouse.com.

Your well-being and trust are important to us, and we are committed to ensuring the security and privacy of your personal information. Thank you for choosing Alchemize House for your wellness journey.

Effective Date: 2023

Last Updated: 2023