Frequently Asked Questions

Before visiting, we kindly ask that you read our house VALUES AND AGREEMENTS.

What are the expectations for mexico?

We want to provide our members and guests with a heads-up about occasional infrastructural challenges that might affect our amenities and business operations. In Mexico, it's not uncommon for unexpected power outages or water disruptions to occur, impacting facilities like our sauna and cold plunge. We want to assure all our valued members and guests that while we'll work tirelessly to resolve any issues promptly, some factors are beyond our control. We deeply appreciate your patience, understanding, and grace during these moments. Together, we can navigate through any challenges and continue to foster a vibrant and supportive community here at Alchemize House. Thank you!

What do I need to bring?

A towel (or towel rental is available upon arrival for $100 pesos.) Please try to help us reduce water waste and bring your own towel. It makes a big difference! ♻️🌏

Wear comfortable clothing, a bathing suit and water bottle (no glass please!). If you wish to co-work with us during our Day Pass hours, bring your laptop & headphones. Onsite we provide a yoga mat, drinkable water, and Wi-Fi.

What amenities do you offer?

We offer a large multi-person sauna + cold plunge, pool, community co-working and lounge spaces. We have non-gendered changing stalls and bathrooms available, as well as one outdoor shower.

How do I use the amenities?

Rotate between the hot + cold modalities, chill by the pool, or just relax in one of our lounge areas. If you are new to Alchemize House, try a guided class or workshop and allow our facilitators to guide you through the experience. 

FOR BEGINNNERS:

  • Sauna for 5-15 minutes

  • Cold plunge for 1-5 minutes (max 11min)

  • Go back and forth between hot and cold for optimal benefits

    *Please note there is no right or wrong way, just listen to your body, experiment and have fun! Start small, then increase!

Why do i have to check-in/sign up beforehand? (even as a member?)

Because of the high energy + expenses it costs to run the sauna and cold plunge, we don’t run them 24/7. When you check in before hand, it gives us time to turn on the amenities (so they can be ready to use when you arrive). It also helps us gather data about how many people are in our space, during what time of day. This data is very crucial for us to know our expenses! 📈 We appreciate you working with us to streamline this process. Remember you can bookmark the alchemizehouse.as.me on your phone or download the Acuity app (for easier access!) Thank you for your cooperation!

How does the day pass work?

Day Passes are 600MX and you can stay for up to 5-hrs!

~ Our Hours for Day Passes are 11am-4pm everyday!

~ Come anytime between the hours of 11am-4pm

~ For example: Stay for 1 hour or 5!! You choose your journey and free flow using all our amenities that make our space a unique one: cold plunge, sauna, pool, breath/yoga space and lounge areas (+ WiFi to work).

What is your sauna + ice bath etiquette?

Saunas are traditionally communal spaces for health and healing. We're here to connect beyond ourselves and to build community. Whether alone or with friends, our space aims to foster connections in a disconnected world.

While conversation is welcome, please be mindful and respectful of others' experiences. If someone is meditating, for example, kindly give them the space to go inward with respect and courtesy.

Our sauna is a space for individuals of all genders, welcoming men, women, and non-binary individuals. We emphasize the importance of creating a safe and inclusive environment. Please be appropriate in your interactions and refrain from any form of sexual harassment or making forward advancements. This space is meant to be a haven for everyone, where mutual respect is valued above all. Please fill out our Confidential Incident Report if any boundaries have been crossed.

Please store cell phones with your personal belongings in the cubbies by the front desk to respect others’ privacy. We recommend rinsing off in the shower before using the sauna. Please note that nudity is not permitted in the sauna.

Do you have any health restrictions?  

If you have any health concerns, please discuss with your primary care professional before coming to Alchemize House. Please note, we are not a replacement for therapy nor do we claim to be healthcare professionals. If you suffer from any cardiac conditions, high or low blood pressure, have a history of fainting or seizures, or are pregnant, our facility should only be used with a physician’s approval. Alchemize House cannot be held responsible for illness or injury due to client negligence. Please review our Waiver, Liability and Safety policy HERE.  By purchasing and attending our studio, you have read and agree to our terms and conditions.

Do you have an age requirement?

The minimum age requirement to enter Alchemize House is 18 years old.

Additionally, we emphasize the importance of being completely present in the practices we offer, such as the sauna and cold plunge. These activities require your full attention, and it's essential to prioritize your safety and the safety of others. Please be aware that if you are participating in these practices, you cannot watch over a minor. We appreciate your understanding and cooperation in maintaining a secure and immersive environment for everyone.

Can i bring my dog or pet?

While we absolutely love animals, we kindly ask that you do not bring your pets to Alchemize House. Our space is designed to offer a serene and focused environment during practices like the sauna and cold plunge. Being fully present in these activities is crucial for your safety and the safety of others. Please be mindful that if you are engaging in these practices, you won't be able to supervise a minor. Your cooperation and understanding are greatly appreciated as we strive to create a secure and immersive environment for everyone.

Can I visit if I’m pregnant?

Please consult your doctor as to the safety of participating in hot + cold therapies. Read our Waiver, Liability and Safety policy HERE.

Can I visit if I’m not feeling well?

If you’re not feeling well, please reschedule your session to respect the health and well-being of our community members. 

Can I come alone? 

Yes! This is the perfect space to come alone and hang out to meditate, focus on creative work, or have deep conversations with new friends.

Do we need to arrive exactly on time? 

Our classes and workshops have a set start time, and we lock the door once an event has started. Please plan to arrive 10 minutes early to make sure you’re signed in plus set up your space and energy. Please check our updated schedule and hours HERE.

How do I make a reservation? 

Reservations can be made via our Schedule Link.

Can I host special PRIVATE events such as a birthday OR bachelorette weekend at the Alchemize House? 

Yes! If you are interested in private group events, please email us at hello@alchemizehouse.com

Can I hold a workshop or retreat at Alchemize House?

For collaborations on workshops, retreats, or anything else that feels creative, healing & expansive, please contact us. Read more information HERE about hosting a retreat at Alchemize House.